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Questions

The Frequently Asked Questions (FAQ) section covers common topics regarding all-things Best Health Co: products, process, and connection to our community. We are here to support you along your journey. On our Contact page, let us know if there is anything you'd like us to address in this section that we haven't already covered. 

 

 

Products

These are the general considerations anyone should have prior to taking a dietary supplement.

Store in a cool dry place. Keep out of reach of children. Do not use if seal is broken.

If you are nursing, pregnant, taking medication, or have a medical condition, consult your physician before taking this product.

Yes! We are currently sourcing new products and will launch them when available. Check out our site regularly, or sign up for our newsletter to receive updates.

We do not! Our products are guaranteed cruelty-free.

Yes, our mushroom extract powders are vegan!

Our fermented astaxanthin softgel contains gelatin and glycerin to form the softgel. 

Yes, our mushroom extract powders and fermented astaxanthin are gluten-free!

Yes, we only source products made with non-GMO materials!

Our Astaxanthin-rich extract is a product of the fermentation process of Phaffia rhodozyma. A naturally occurring yeast wild type strain that was isolated from the wounds of birch trees in colder regions of the Northern Hemisphere. Its natural power is in its ability to synthesize pigments for its protection from stressful habitats due to high UV exposure and/or the presence of high concentrations of reactive oxygen species (ROS). Phaffia rhodoyma offers a sustainable and environmentally friendly astaxanthin source. We chose to steer-clear from astaxanthin isolated from seafood waste (crab & shrimp)…Yikes!!

Miron Violet Glass has been shown to be more effective at preserving a product's taste, color, scent, as well as its biophotonic energy better and are often enhanced when compared to other packaging materials. Miron Glass offers protection from damaging rays of light that leads to degradation.

Best of all these containers can be reused by ordering pouch refills of all our products (coming soon) or transitioned to preserve spices or other goods in your home.

No samples right now but this may change in the future…stay tuned!

Practitioner & Wholesale

Our Practitioner & Wholesale Account portal is 'coming soon'. Please submit a form on the Contact page for inquiries. 

An applicant must be a verified healthcare practitioner or retail store. License verification and reseller certificate is required for approval. Please contact besupervital@besthealth.co for further info. 

Professional & Wholesale accounts are given a 40% discount from listing price (MSRP). Can not be combined with multiple offers. If a product is already discounted (sale), a total discount of 40% would apply.

Free shipping for Practitioner and Wholesale accounts applies on orders $200+.

Shipping/Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at besupervital@besthealth.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at besupervital@besthealth.co.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method (less shipping charges)*. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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